Free Shipping for US 50$+ Orders
Free Shipping for US 50$+ Orders / Canada 80$+ / Uk & Au 100$+

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Free Shipping for US 50$+ Orders

Shipping/Return/Refund/Cancel Policy:

Free Shipping Condition: free shipping will be granted on minimum Spent of:
50$ in US,
80$ Canada,
100$ UK & Australia

This is a hand-made food product . There are a number of quality control stages that involve multiple people inspecting the product. The product is shipped to you ONLY after it passes all of these very strict, – a) visual, b) smell, c) taste, d) packaging – tests to ensure utmost quality and to eliminate a valid reason to return the product.

this baklava is extended life baklava, we don’t sell normal fresh baklava .our baklava made out premium  quality of fat, Pistachio, nuts & dates. and it has less sugar  sauce than  fresh baklava. fresh baklava should be consumed within 2-7 day but our baklava last  without taste change for 12  months from production date  if you keep it in cold and dried condition. we try always to keep our stock updated with new fresh production date not more than 6 month  to make sure your enjoyment experience last. 

Customer can cancel their order within 8 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

USA Customers: will accept return and pay (full Refund, return shipping Fees) for Order Mistakes (quantity, Item, Brand) Made By only within two days of the USPS delivery  Date, so if there any mistake in your order and you wish to return and cancel it, please keep packing closed and in good condition & send us email to arrange return, we’ll send you shipping Slip Label by email just print it and stick on package and deliver it to nearest USPS Office to Drop. Once we receive it we’ll issue the refund within 3 days.Refunds will be done only through the Original Mode of Payment.

CANADA,UK, Australia, Customers: will give full refund  only for Order Mistakes (quantity, Item, Brand) Made By only within two days of the USPS delivery  Date, so if there any mistake in your order, send us email to make the refund within 3 days. Guarantee the taste of Product ONLY if it kept in instructed conditions. Once USPS Deliver the Product To your Address or Mailbox Please Don’t Leave it in mail box or in hot weather or direct Sun, so check USPS Tracking NO. for date of delivery.

Once we ship this product to you via the USPS Priority Mail, it is insured for getting lost in the mail and for visible damages to the outer product packaging by the USPS. However it is the recipients’ responsibility to pursue this with their local USPS Post Office. When you place an order with us, you automatically agree that once the delivers your package to the USPS Post Office for shipping, is no longer responsible for delays, damages or loss to your package by the actions of the USPS. guarantees that your product will be shipped within the 48 hours of receiving your order (excluding Saturdays and Sundays) and unless you specify a certain future date to ship. We ship our products via the -2 to 3 Day USPS Priority Mail-with a tracking number. Please allow up to 7 (Seven) days for delivery as guarantees that the product is packaged to stay Good for Seven days in its packaging.

If delivery fails due to incorrect address provided by the customer in writing OR if the delivery fails due to the customer not being available to receive (or to pick up) the product, will not make any refunds for the purchase. Tracking records provided by USPS will be considered as proof of delivery and final. The customer is responsible to report any obvious damage on the packaging at the time of delivery to the delivering USPS agent or if the agent is not present, promptly at the local Post Office without opening the package within 24 hours (excluding Sundays). Any package that is not delivered by the end of the 5th (fifth) day after the order is placed, is considered delayed by the USPS Priority Mail standards, and it is the customer’s or the recipients responsibility to follow up with their local USPS Post Office to make sure the product will be expedited to the delivery address.

Please understand that the USPS Priority Mail shipping rate does not guarantee a particular arrival day, date, or time. Therefore cannot be held responsible for your product NOT arriving on a particular day, date or time or for a particular event when we ship your product via the USPS Priority Mail.

When you place your order with the online, on the phone or via email, you agree to all of the above.

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